Different aspects of human beings

* Not meant for classifying persons in a drawer
* Not meant to judge others
* To learn about human beings
* To better understand behaviours
* To better understand the own position
* To easier perform in the personal development

Four types of behaviour / persons

* Analyst
* Driver
* Charmer, charming one
* Expressionist – expressive one

If you are convinced you need others’ help to achieve more, then please treat your people with respect. Invest in making them highly successful by helping them develop their character and competence.

In my understanding, leadership is not only about the leader achieving things by engaging people, but also about helping people grow and develop as humans and devotees through these tasks.

One last caution about the simple yet complicated phenomenon of love: you should constantly try to anticipate beforehand and review afterwards how each of your policies increases the love of those whom you lead. Indeed, one of your main functions as a leader is to express love and help others develop their experience of love. If you fail to understand basic point in this (first) chapter, you stand to lose position, prestige, co-operative association, your good health, your sanity, or perhaps even your life.

Pink presents conclusive evidence of what we already know deep down – that what makes us want to get out of bed every morning has nothing to do with “increasing shareholder value.” It is knowing that the people who matter to us value our contribution. It is the satisfaction that comes from getting something done that required us to stretch ourselves to our limits.

I try to always give clients a clear list of what they will receive from me and when I will have the work completed. Often, clients don’t know what to expect or have unrealistic expectations. Knowing what their expectations are is key to managing them. Since I am the one who sets their expectations- it’s my fault if they’re disappointed.