What Builds Trusts

“I’m not upset that you lied to me, I’m upset that from now on I can’t believe you.” — Friedrich Nietzsche

Trust is the glue in relationships. Here are some behaviors that build trust:

Seeking first to understand
Making and keeping promises
Honesty and integrity
Kindnesses and courtesies
Thinking win-win or no deal
Clarifying expectations
Being loyal to those not present
Apologizing
Giving and receiving feedback
Forgiving
Talking Straight
Demonstrating Respect
Creating Transparency
Righting Wrongs
Showing Loyalty
Delivering Results
Getting Better
Confronting Reality
Clarifying Expectations
Practicing Accountability
Listening First
Keeping Commitments
Extending Trust

 

Written by Akrura

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