Managers that fall into the other quadrants, by contrast, are usually just spinning their wheels; some procrastinate, others feel no emotional connection to their work (disengaged), and still others are easily distracted from the task at hand. Although they look busy, they lack either the focus or the energy required for making any sort of meaningful change.

Beware the “Busy Manager”

[pullquote]Our findings on managerial behavior should frighten you: Fully 90% of managers squander their time in all sorts of ineffective activities. In other words, a mere 10% of managers spend their time in a committed, purposeful, and reflective ...