Catch people doing things right?

Ken Blanchard probably did more in his book 'The One Minute Manager' then anyone to bring forth the concept of "catch people doing things right". For some reason many... Read more »

The five languages of apology (I wish I had known that apologizing is a sign of strength.)

The author has named these the 5 apology languages. He also has written about the different ways people express their affection to others and how to act accordingly so... Read more »