video – Conscious Manager – Online Magazine A holistic approach to self, business and life. Tue, 25 Jun 2019 11:36:24 +0000 en-US hourly 1 Video: Gadadhar Pandit: “Stress Management for Work-Life Balance” Sun, 14 Sep 2014 05:02:25 +0000

Anxiety, insomnia, muscle tension, fatigue, high blood pressure, and anger are just some of the symptoms of stress. Stress not only affects our body, but also our behavior that can lead to social withdrawal. This presentation will explore the nature of our mind and the various factors in our lives that cause us stress. We will learn simple meditation techniques that can nourish the mind which will lead to increased focus, greater productivity, and improved relationships.

Pandit is an author, meditation teacher, inspirational speaker, and lecturer at Columbia University. He has spoken at a TEDx conference and has been featured on PBS, NPR, NY Times, and writes for the Huffington Post.

In his book, Urban Monk: Exploring Karma, Consciousness, and the Divine, Pandit writes about how he learned to deal with and overcome the loss of his family’s multi-million dollar fortunes that left him and his family with next to nothing.

Pandit uses his life experience and decades of in-depth studies to assist people in overcoming the various stress factors in their own lives. The medical field now knows that stress leads to anxiety, insomnia, muscle tension, high blood pressure, and anger. Pandit’s unique approach applies Eastern wisdom and meditation techniques to help the audience gain deeper insight into their mind and understand the reasons we becomes stressed, anxious, and angry.

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Emotional Intelligence (EQ) Sun, 01 Dec 2013 17:51:53 +0000 The emotional brain responds to an event more quickly than the thinking brain. --- Daniel Goleman

The emotional brain responds to an event more quickly than the thinking brain. — Daniel Goleman

Emotional Intelligence – EQ – is a relatively recent behavioural model, rising to prominence with Daniel Goleman’s 1995 Book called ‘Emotional Intelligence’. The early Emotional Intelligence theory was originally developed during the 1970s and 80s by the work and writings of psychologists Howard Gardner (Harvard), Peter Salovey (Yale) and John ‘Jack’ Mayer (New Hampshire). Emotional Intelligence is increasingly relevant to organizational development and developing people, because the EQ principles provide a new way to understand and assess people’s behaviours, management styles, attitudes, interpersonal skills, and potential. Emotional Intelligence is an important consideration in human resources planning, job profiling, recruitment interviewing and selection, management development, customer relations and customer service, and more.

Emotional Intelligence links strongly with concepts of love and spirituality: bringing compassion and humanity to work, and also to ‘Multiple Intelligence’ theory which illustrates and measures the range of capabilities people possess, and the fact that everybody has a value.

The EQ concept argues that IQ, or conventional intelligence, is too narrow; that there are wider areas of Emotional Intelligence that dictate and enable how successful we are. Success requires more than IQ (Intelligence Quotient), which has tended to be the traditional measure of intelligence, ignoring essential behavioural and character elements. We’ve all met people who are academically brilliant and yet are socially and inter-personally inept. And we know that despite possessing a high IQ rating, success does not automatically follow.

Different approaches and theoretical models have been developed for Emotional Intelligence. This summary article focuses chiefly on the Goleman interpretation. The work of Mayer, Salovey and David Caruso (Yale) is also very significant in the field of Emotional Intelligence, and will in due course be summarised here too.

Emotional Intelligence – two aspects

This is the essential premise of EQ: to be successful requires the effective awareness, control and management of one’s own emotions, and those of other people. EQ embraces two aspects of intelligence:

  • Understanding yourself, your goals, intentions, responses, behaviour and all.
  • Understanding others, and their feelings.

Emotional Intelligence – the five domains

Goleman identified the five ‘domains’ of EQ as:

  1. Knowing your emotions.
  2. Managing your own emotions.
  3. Motivating yourself.
  4. Recognising and understanding other people’s emotions.
  5. Managing relationships, i.e., managing the emotions of others.


Emotional Intelligence embraces and draws from numerous other branches of behavioural, emotional and communications theories, such as NLP (Neuro-Linguistic Programming), Transactional Analysis, and empathy. By developing our Emotional Intelligence in these areas and the five EQ domains we can become more productive and successful at what we do, and help others to be more productive and successful too. The process and outcomes of Emotional Intelligence development also contain many elements known to reduce stress for individuals and organizations, by decreasing conflict, improving relationships and understanding, and increasing stability, continuity and harmony.

Mindful meditation has been discovered to foster the ability to inhibit those very quick emotional impulses. ---  Daniel Goleman

Mindful meditation has been discovered to foster the ability to inhibit those very quick emotional impulses. —
Daniel Goleman

Emotional Intelligence competence framework, case studies, examples, tools, tests, information and related theory references

The following excellent free Emotional Intelligence materials in pdf file format (Acrobat Reader required to view) are provided with permission of Daniel Goleman on behalf of the Consortium for Research on Emotional Intelligence, which is gratefully acknowledged:

The Emotional Competence Framework – a generic EQ competence framework produced by Daniel Goleman and CREI covering in summary:

  • personal competence – self-awareness, self-regulation, self-motivation
  • social competence – social awareness, social skills

‘Emotional Intelligence: what is it and why it matters’. An excellent information paper by Dr Cary Cherniss originally presented at the annual meeting of the Society for Industrial and Organizational Psychology, in New Orleans, April 2000. This is a detailed history and explanation of Emotional Intelligence.

The Business Case for Emotional Intelligence – a paper by Dr Cary Cherniss featuring 19 referenced business and organizational case studies demonstrating how Emotional Intelligence contributes to corporate profit performance. The paper is an excellent tool which trainers, HR professionals and visionaries can use to help justify focus, development, assessment, etc., of EQ in organizations.

Guidelines for Promoting Emotional Intelligence in the Workplace – a paper chiefly constructed by Cary Cherniss and Daniel Goleman featuring 22 guidelines which represent the best current knowledge relating to the promotion of EQ in the workplace, summarised as:

paving the way

  • assess the organization’s needs
  • assessing the individual
  • delivering assessments with care
  • maximising learning choice
  • encouraging participation
  • linking goals and personal values
  • adjusting individual expectations
  • assessing readiness and motivation for EQ development


Doing the work of change

  • foster relationships between EQ trainers and learners
  • self-directed change and learning
  • setting goals
  • breaking goals down into achievable steps
  • providing opportunities for practice
  • give feedback
  • using experiential methods
  • build in support
  • use models and examples
  • encourage insight and self-awareness


Encourage transfer and maintenance of change (sustainable change)

  • encourage application of new learning in jobs
  • develop organizational culture that supports learning

Evaluating the change – did it work?

  • evaluate individual and organizational effect

More information about Emotional Intelligence, plus details of EQ tests, EQ training and EQ development in general are available at the Consortium for Research on Emotional Intelligence in Organizations.

Tips on how to explain emotional intelligence – perspectives and examples

As mentioned above, Daniel Goleman’s approach to Emotional Intelligence is not the only one. The work of Mayer, Salovey and Caruso is also very significant in the field of Emotional Intelligence and can be explored further on John Meyer’s Emotional Intelligence website.

When teaching or explaining Emotional Intelligence it can be helpful to the teacher and learners to look at other concepts and methodologies, many of which contain EQ elements and examples.

Emotional Intelligence tests/activities/exercises books – for young people ostensibly, but just as relevant to grown-ups – provide interesting and useful exercises, examples, theory, etc., for presentations and participative experience if you are explaining EQ or teaching a group. For example ’50 Activities For Teaching Emotional Intelligence’ by Dianne Schilling – my copy was published by Innerchoice Publishing – ISBN 1-56499-37-0, if you can find it. Otherwise look at Amazon and search for ‘activities for teaching emotional intelligence’).

There’s a very strong link between EQ and TA (Transactional Analysis). To understand and explain EQ you can refer to the ‘adult’ aspect of the TA model (for example, we are less emotional intelligent/mature when slipping into negative child or parent modes). In this way we can see that one’s strength in EQ is certainly linked to personal experience, especially formative years.

NLP (Neuro-Linguistic Programming) is very relevant to EQ, as is Multiple Intelligences Theory.


When you are sorrowful look again in your heart, and you shall see that in truth you are weeping for that which has been your delight. —Kahlil Gibran

Ethical business and socially responsible leadership are strongly connected to EQ.

So is the concept of love and spirituality in organisations. Compassion and humanity are fundamental life-forces; our Emotional Intelligence enables us to appreciate and develop these vital connections between self, others, purpose, meaning, existence, life and the world as a whole, and to help others do the same.

People with strong EQ have less emotional ‘baggage’, and conversely people with low EQ tend to have personal unresolved issues which either act as triggers (see Freud/Penfield TA roots explanation) or are constants in personality make-up.

Cherie Carter-Scott’s ‘If Life Is Game’ and Don Miguel Ruiz’s The Four Agreements’ also provide excellent additional EQ reference perspectives.

Empathy and active interpretive modes of listening are also very relevant to EQ.

Ingham and Luft’s Johari Window and associated exercises on the free team building games section also help explain another perspective. That is, as a rule, the higher a person’s EQ, the less insecurity is likely to be present, and the more openness will be tolerated.

High EQ = low insecurity = more openness.

A person’s preparedness to expose their feelings, vulnerabilities, thoughts, etc., is a feature of EQ. Again the converse applies. Johari illustrates this very well (see the Johari Window diagram pdf also).

Maslow’ theory is also relevant to Emotional Intelligence. Self-actualizers naturally have stronger EQ. People struggling to meet lower order needs – and arguably even middle order needs such as esteem needs – tend to have lower EQ than self-actualizers. The original 5 stage Hierarchy of Needs explains that all needs other than self-actualization are deficiency drivers, which suggest, in other words, some EQ development potential or weakness.

There is a strong thread of EQ running through Stephen Covey’s 7 Habits.

In fact, most theories involving communications and behaviour become more powerful and meaningful when related to Emotional Intelligence, for example:

  • Leadership
  • Buying Facilitation®
  • Benziger Thinking Styles and Assessment Model
  • McGregor XY Theory


Video: Global Food Economics by David McWilliams Sat, 30 Mar 2013 12:06:14 +0000 Punk Economics video takes some altitude and looks at the global food economy: where it is now, how we got here – and what we might see in the future. This is vital stuff for all of us – take a look and let me know what you think!

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Video: Radhanath Swami in HSBC London,UK Sat, 29 Oct 2011 09:16:25 +0000

Radhanath Swami speaks on spirituality at HSBC London during Book signing event of his Autobiography - The Journey Home.

The 10 th lunar night of Dashera shone brilliantly over the heart of Europe’s financial district where 1000 bankers gathered to embark on their spiritual journey home. Known as the ‘removal of ill fate,’ Dashera marks the victory of righteousness finally achieved by Lord Rama through immense adversity. To celebrate the forthcoming festival of Dipavali, the journey home of Shri Rama, the Vedic Society at the Global Headquarters of HSBC invited His Holiness Radhanath Swami as keynote speaker to share this eventful episode of history to the world through its landmark 600ft skyscraper in Canary Wharf, London.

While bankers assembled in the event hall to live strings of the sitar and refreshments, His Holiness was hosted for an intimate gathering by the Global Board Manager and esteemed Group Chief Officer to meet with dozens of divisional heads and externally invited guests. To name a few, invited guests included senior executives from the UK Home Office, other investment banks, actors, celebrities, surgeons, entrepreneurs and lawyers. Each met with His Holiness as the honorary chief guest enquiring on various matters both personal and on business.

Entering into the 1000 strong assembly of bankers, VIPs and executives took to their seats for the grand opening. Having welcomed the congregation, the chair of the Vedic Society as MC described the purpose of the event and introduced the topic ‘Embracing Challenges’ as the theme for the evening. While scholars and readers have extracted many important messages from the Ramayana text, Lord Rama repeatedly illustrated His attitude to embrace every challenge that life brings as an opportunity to advance onwards in our paths. Composed in 24,000 poetical verses, the Ramayana literally documents the ‘Journey of Rama’ to exemplify ideal character and virtues through the history of Rama’s journey for global peace and prosperity – all in the face of challenges.

His Holiness summarised how Rama’s primary focus was to deal with every situation morally and with integrity. Trials, tribulation and pain give birth to the greatest of opportunities. Through a mother’s pain of labour children are birthed. Despite witnessing 2000 years of history, Redwood trees in California stand strong through stable roots. His Holiness described religious revelations manifesting through trials commenting in particular how in the Jewish tradition the sacrifices of the sons of Abraham gave rise to the Ten Commandments. Through the crucifixion, the resurrection of Christ gives hope to his followers.


HSBC Bank is one of the four major clearing banks in the United Kingdom and is a wholly owned subsidiary of HSBC Holdings. The business ranges from the traditional High Street roles of personal finance and commercial banking, to private banking, consumer finance as well as corporate and investment banking. Across all brands the bank operates some 1800 sites in the UK.

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Video: Measuring What Makes Life Worthwhile Sat, 24 Sep 2011 20:30:44 +0000 Chip Conley is part CEO, part mystic.

When the dot com bubble burst, Chip feared that his little boutique hotel in San Francisco would go out of business.

But with a vision in his mind, he went in search of a new business model. Inspired by his love for humanity and his passion for personal growth he went on a quest for a business model based on happiness.

He asked himself, “what could happen if during these tough times I focused on making all my employees, from the desk clerk to the cleaners of the rooms, truly happy?”

Inspired by his friendship with an employee and the wisdom of a Buddhist king, Chip learned that success comes from what you count. Instead of the usual things you’d expect from a CEO, Chip focused on measuring what makes life worthwhile.

His model went on to make Joie de Vivre boutique hotels become the #1 boutique hotel chain in California (and #2 in the entire USA) and led to an inspirational story that has inspired hundreds of thousands of people around the world. Including the tribe at Awesomeness Fest last year, where he received a standing ovation.

Meet Chip Conley and listen to his talk…. because it will inspire you too.

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Video: Rasanath Das on Practice of Monasticism in a World of Business Tue, 08 Mar 2011 11:49:53 +0000 Rasanath Das is a monk as well as a former management consultant and investment banker. Rasanath shares his incredible journey- from his life as an “external achievement machine”, to one rich in spiritual introspection, integrity, and true connectivity.

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Video: Seth Godin – Sliced bread and other marketing delights Thu, 06 Jan 2011 12:21:48 +0000

Seth Godin: "The most risky thing you can do now is be safe."

Marketing genius Seth Godin talks about the new generation of marketing and why the traditional method of aiming for the center of your projected demographic curve, the common denominator of your market base—just won’t work anymore. He explains why you need to be remarkable… not necessarily the best, just the most remarkable.
In a world of too many options and too little time, our obvious choice is to just ignore the ordinary stuff. Seth Godin spells out why, when it comes to getting our attention, bad or bizarre ideas are more successful than boring ones.
Watch this flamboyant speaker and gain some interesting and new perspectives on marketing and how you can apply these ideas to your field of activity.
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Video: Daniel H. Pink – Drive (Autonomy, Mastery, Purpose vs. Stick Approach) Mon, 15 Nov 2010 20:52:38 +0000

A paradigm-shattering b(l)ook at what truly motivates us and how we can use that knowledge to work smarter and live better.

Most of us believe that the best way to motivate ourselves and others is with external rewards like money—the carrot-and-stick approach. That’s a mistake, Daniel H. Pink says in, Drive: The Surprising Truth About What Motivates Us, his provocative and persuasive new book. The central theme in Drive is the mismatch between what science has discovered and what businesses do when it comes to motivating people. The secret to high performance and satisfaction—at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.

Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He demonstrates that while carrots and sticks worked successfully in the twentieth century, that’s precisely the wrong way to motivate people for today’s challenges. In Drive, he examines the three elements of true motivation — autonomy, mastery, and purpose—and offers smart and surprising techniques for putting these into action. Along the way, he takes us to companies that are enlisting new approaches to motivation and introduces us to the scientists and entrepreneurs who are pointing a bold way forward.

Pink presents conclusive evidence of what we already know deep down –  that what makes us want to get out of bed every morning has nothing to do with “increasing shareholder value.” It is knowing that the people who matter to us value our contribution. It is the satisfaction that comes from getting something done that required us to stretch ourselves to our limits.

The carrot-and-stick pattern of motivation, what Pink calls motivation 2.0, is giving way to the recognition that people have a stronger drive for purpose and meaning than they do for rewards, what Pink calls motivation 3.0. Bonuses and other rewards work well for short-term gains but can become an obstruction to long-term satisfaction. If your team does something for the money or the prize, you forfeit the real reason people want to work at something – as a display of autonomy, mastery and purpose.

According to Pink, people would prefer activities where they can pursue three things:

* Autonomy: People want to have control over their work.
* Mastery: People want to get better at what they do.
* Purpose: People want to be part of something that is bigger than they are.

Pink presents conclusive evidence of what we already know deep down –  that what makes us want to get out of bed every morning has nothing to do with “increasing shareholder value.” It is knowing that the people who matter to us value our contribution. It is the satisfaction that comes from getting something done that required us to stretch ourselves to our limits.
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Video: Mark Albion’s More Than Money Mon, 13 Sep 2010 12:50:14 +0000

MORE THAN MONEY: Questions Every MBA Needs to Answer

What are you going to do with your lucky lottery ticket? That’s a  question every MBA faces. A lot of time and money has been invested in  you, and once you graduate you’re supposed to cash that ticket in for as  much money and status as you can. Your parents and peers expect it. And  you may feel that there’s really no other choice. You can’t risk  wasting that expensive education. It’s the safe thing to do. Isn’t it?

Not  necessarily. Mark Albion doesn’t pretend to have all the answers, but  his unique perspective can help you find yours. There are other ways to  look at potential risks and rewards, even when you have thousands of  dollars of student loans to pay back. Money is important but it’s not  the key to fulfillment. The “safe” choice, the most monetarily rewarding  one, can carry enormous psychological and spiritual pain. As Ralph  Waldo Emerson put it, “Sometimes money costs too much.”

“Sometimes money costs too much. – Ralph  Waldo Emerson”

In More  Than Money, Albion redefines the typical way the risk/reward equation is  written, using his own life story and those of the many entrepreneurs,  executives and MBAs he’s met as both cautionary and inspirational tales.  He introduces a framework of four crucial questions to consider when  thinking about your career choices, as well as “lifelines,” principles  that can help you answer these questions and guide you to construct your  personal, strategic destiny plan.

A consciousness-raising book  as well as a career guide, More Than Money encourages MBA students to  give themselves permission to be who they really want to be and find  their path of service. For, as Albion says, in the end “we won’t  remember you for the size of your wallet as much as the size of your  heart.”?

more than money

"The Good Life" takes you to a chance meeting between an MBA and a fisherman on a small island. As the MBA tries to teach the fisherman about business, the fisherman teaches him about life.

Mark Albion

Mark Albion

About the author: Mark Albion spent 18 years as a student and professor at Harvard University and its Business School. A seven-time social entrepreneur, he left Harvard to develop a community of service-minded MBAs, co-founding Net Impact in 1993. He is the author of the New York Times bestseller Making a Life, Making a Living (2000), CD-Series Finding Work That Matters (2002), True to Yourself: Leading a Values-Based Business (2006), all at, and More Than Money: Questions Every MBA Needs to Answer (2009), at, along with the animated movie, “The Good Life: An MBA Meets a Fisherman.” Profiled on 60 Minutes, his work praised by leaders as diverse as Ronald Reagan and Mother Teresa, Dr. Albion has spoken at more than 125 business schools on five continents, for which Business Week magazine dubbed him “the savior of B-school souls.” Known to his two daughters and silver-anniversary wife as the man who rode across Afghanistan on horseback, Mark’s 2008 video interview in Ukraine explains his philosophy.

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